Privacy Policy
This Privacy Policy describes how KC Garden Supplies (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or engage with our products and services. We are committed to ensuring that your privacy is protected in accordance with Australian Privacy Law, Victorian Law, and Business ACT. By accessing our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.
- Collection of Personal Information:
1.1. We may collect personal information such as your name, address, email address, phone number, and payment details when you make a purchase, create an account, or contact us for customer support.
1.2. We may also collect non-personal information such as your IP address, browser type, operating system, and browsing behaviour for analytical purposes.
- Use of Personal Information:
2.1. We may use your personal information to process orders, fulfil requests, and provide customer support.
2.2. We may use your contact information to send you promotional emails, newsletters, and updates about our products and services. You may opt-out of receiving these communications at any time by following the unsubscribe instructions included in the emails.
2.3. We may use non-personal information for analytical purposes to improve our website, products, and services.
- Disclosure of Personal Information:
3.1. We may disclose your personal information to third-party service providers who assist us in operating our website, processing payments, delivering orders, or providing customer support. These service providers are contractually obligated to protect your personal information and may only use it for the purposes specified by us.
3.2. We may disclose your personal information to comply with legal obligations, enforce our website policies, or protect our rights, property, or safety, or the rights, property, or safety of others.
- Data Security:
4.1. We are committed to ensuring the security of your personal information and have implemented appropriate technical and organisational measures to safeguard it against unauthorised access, disclosure, alteration, or destruction.
- Access and Control of Personal Information:
5.1. You may access, update, or correct your personal information by logging into your account on our website or contacting us directly.
5.2. You may request the deletion of your personal information, subject to any legal obligations or legitimate interests we may have in retaining such information.
- Cookies:
6.1. We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content and advertisements. You may choose to disable cookies through your browser settings, but doing so may affect the functionality of our website.
- Children’s Privacy:
7.1. Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately so that we can take appropriate action.
- Changes to Privacy Policy:
8.1. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.
- Contact Information:
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at 0415 595 100.
By using our website or providing us with your personal information, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website or provide us with your personal information.